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Management
   
Shrawan Kumar Chaudhary – Managing Director
Mr. Chaudhary has been the leading light at SM Couriers since its inception in 1996. A hands on leader, he has always set the highest benchmarks for the organization. His past experience of more than 19 years with both the international and domestic courier industry as helped SM become synonymous with trust to its customers.
   
   
Shiv Karan Thakan – Executive Director
Mr. Shiv Karan joined SM Couriers in 2004 and since then has contributed to the growth and development of the company. He has always been driving the operations through his project management and people management skills at SM couriers.
   
   
Arvind Pansari – Director & CFO
FCA and having wide experience in different industry including call centre industry and real estate. After clearing CA in may 1997 started as self practice as career and worked for company law and audit and taxation of many organisation and individuals. Then joined Aditya birla group company Transworks which was subsidiary of Aditry birla nuvo and worked there on ERP implementation, ISO certification and handling over all accounts, taxation and ROC work of call centre division at Mumbai, Banglore and subsidiary at USA and branch at UK. Then joined BSE listed company M/s Lok housing and construction Pvt. Ltd., worked to bring company out of deep debts and created platform for QIP and GDR issue in the company. Other than that have worked with Skyline Mentions Pvt. Ltd. company with PE investment and having project in Powai as CFO and also spent time in Renaissance Infra realty Pvt. Ltd. as Finance Controller having Industrial park project at Bhiwandi of about 400 acres. Joined SM since April 2015 as director and CFO
   
   
Naushad Chandiwala – General Manager – Sales & New Initiatives
Mr. Naushad has joined SM Express in 2016 and has rich experience in the field of Business Development, Product Development, Franchisee Management, Retail Sales and Brand Building. He has total experience of 22 years and is quite known in Courier Industry.
   
   
Vinay Gadodia – National Head –Franchisee Management
Mr. Gadodia has been associated with Logistics Industry for more than 20 years and had the opportunity of working with all Departments . His area of specialization is Franchisee Management and has worked in senior capacity with Leading Logistics Companies for past 13 years .
   
   
D.S.Patil
A postgraduate in Industrial Chemistry (M.Sc.) from Pune University,D.S.Patil has 23 years’ experience in the service industry. Before founding OBN, the Management Consultancy and Research Company with focus on Express courier industry, he was Vice President at DTDC Courier & Cargo Ltd, the leading Express courier and logistic company in India. In his illustrious career with DTDC spanning over 22 years , he has handled diverse management assignments at Franchisee, Branch, Region, Zone & National level including all India franchise management of 5800 strong franchisees, training and developments, reviews& events, product promotions, designing and effective implementation of the business competitions, relationship management, all India branding and image building activities, communications, drafting various business policies, new initiatives, driving changed management practices, team building and execution. He was part of core management team and Top Management Team (TMT) responsible for major decisions & high level critical business negotiations and due diligence. He played key role in Reliance Capital & DTDC shareholding agreement in 2005-06. His leadership qualities, ability to provide innovative solutions, hard work and passion, crisis management , organisational capabilities, franchise management and communication skill has been widely admired in the express Industry. Besides various rewards and recognitions, he was the recipient of the Best Leadership award and Best employee award.